Patients Assoication of Canada: Building a Grassroots Policy Organization

The Patients’ Association of Canada (PAC) was started in June 2007 out of the experience of a number of patients in their contacts with the health system. The perspective that links and unifies all of them is the deep belief that the health care system can be enhanced if the patient experience is acknowledged and integrated in efforts to improve it.

In 2010, the PAC contacted Blackfly to help with their site, already partially built using Drupal. Since then, we've built out additional pieces to the website, tweaked the design, and added in CiviCRM for contact management.

In Feb 2011, PAC will be holding its founding conference in Toronto and is using CiviCRM extensively as an organizing tool.