The Society of Ontario Adjudicators and Regulators (SOAR)

Society of Ontario Adjudicators and Regulators (SOAR) is an organization of Chairs, members, management and staff of administrative boards, agencies and tribunals. The mission of the Society of Ontario Adjudicators and Regulators is to advance administrative justice through education, advocacy and innovation.

SOAR is an important contributor to the quality of administrative justice in Ontario. By developing and providing relevant and affordable education to the administrative justice community, through research, training materials and publications, SOAR ensures that decision-makers understand the principles of natural justice, their statutory roles and the parameters of their discretion to further the Government’s commitment of improving the quality and transparency of public services.

SOAR has various activities, including training programs for newly appointed adjudicators and administrative staff, a major conference each year in November dealing with the latest developments in administrative justice and participation in policy initiatives of relevance to the direction and integrity of the administrative justice system.

As a membership-based organization with few paid staff and frequent events, it was a good fit with CiviCRM's capabilities. When SOAR contacted us in late 2014, they'd been using CiviCRM with Joomla for a few years but were finding it not working or looking as well as they thought it should. We migrated it to Drupal/CiviCRM, upgraded the CiviCRM version and cleaned up the content and functionality issues. Then in 2016 Susana gave them a fresh new mobile-first design.